Easy Canapés FAQs
we’ve created our range of canapés to make hosting simple and enjoyable for you. you can find product-specific details on the individual product pages, but if you can’t find what you’re looking for here or elsewhere on the website, we’re always happy to assist. if you have any questions before placing an order, please contact us at helen@easycanapés.co.uk or via the contact page, and we’ll gladly answer your queries.
faq sections
ordering
What is the minimum order?
Our minimum order is three boxes of canapés.
How many varieties should I choose?
This depends on the size and type of event you’re hosting, as this informs how many canapés you plan to serve each guest. A varied selection usually works best. We recommend purchasing a mix of flavours and textures alongside vegan, vegetarian and gluten-free options.
How many canapes come in a box?
Most boxes come with 18 canapés included. This works great for entertaining and allows you to serve the right number for your event while keeping any remaining portions stored in the freezer for another occasion.
Do you offer curated selections?
We have a core range of products available throughout the year, as well as limited seasonal options. Our range also includes vegan, vegetarian, dairy-free, and gluten-free options. If you need help preparing a menu for your event, we would be more than happy to assist.
Can I mix and match?
Yes, you can select different boxes to create your own selection. For food safety reasons, we cannot mix different varieties within the same box. We recommend ordering several different varieties to offer your guests a range of options.
How far in advance should I order?
We recommend scheduling delivery for one or two days before the event. Once they’ve arrived and you’ve stored them in your freezer, you can use them whenever you need them.
What day should I place my order to receive it?
At checkout, you will be able to choose your preferred delivery day. Orders are sent using an overnight delivery service. Orders placed before 11 am can arrive the next day, while orders placed after this time will usually arrive the following day unless a later delivery date has been scheduled.
Can I amend my order once I've placed it?
If you need to make changes to your order, please contact us as soon as possible. If an order has already been packed and dispatched, we cannot make any amendments. We will, however, always do our best to assist before this stage.
Can I change my delivery date after placing an order?
Yes, delivery dates can be changed if it’s done more than 24 hours before the scheduled delivery and before the order has been packed. Please contact us as soon as possible in cases like this.
I entered the wrong shipping address, can I change it?
Yes, shipping details can be updated provided the order has not yet been packed, and it is more than 24 hours before delivery. Please let us know immediately so we can correct it.
Can I cancel my order?
Please refer to our Terms & Conditions for full information about cancelling an order.
Can I order from anywhere else other than this website?
At the moment, our canapés are available to purchase through our website or directly from our shop in Chiswick, West London, where collection is also available. We may expand availability in the future, so keep an eye out for updates.